What is LOVYCARE? Your Dedicated Healthcare Partner.
LOVYCARE is a one-stop service designed to help you obtain medications and medical devices that may not be readily available at government hospitals. We expertly assist you in navigating the necessary government channels to secure financial approval for these essential healthcare needs.
Choose Lovycare, where We Care Most about your speedy access to the medications you need, without delay.
Experience the LOVYCARE Advantage: Healthcare Made Easy.
- Faster Approval Times
- No Upfront Payment
- Convenient Nationwide Access
- Hassle-Free Refills
- Free Home Delivery
Plus, Enjoy Our Value-Added Services:
- Medicine Check Up
- Tele-Consultation
- Drive-thru Pharmacy
- Medication Reminder Service
- Personalised Medication Counselling
Frequently Asked Questions (FAQ)
Do I have to pay for the products?
Generally, no upfront payment is required. However, for certain products that may have longer approval times and are needed urgently, exceptions may apply.
How long do I have to wait for my medication/medical device?
We will notify you for collection or arrange delivery once approval is granted by the relevant health authority. The approval timeframe varies depending on the individual authority.
Can I get all my medicine supplies at one time?
Medication dispensing will follow your doctor's prescription and the quantity approved by the respective organization.
Ready to Get Started? Here’s What You’ll Need.
Required Documents:
- Valid Prescription: Ensure it is clear and complete.
- Borang Perubatan 1/09 (Medical Form 1/09): Stamped and signed by a government doctor and the government pensioner/staff.
- Photocopy of IC/ID of Dependant: (If the dependant is the patient).
- Photocopy of Pensioner Card/Staff Card.
- Supporting Document from Doctor: (If applicable).
Zero Installment Payment Options : Spread out the cost of eligible medications/devices with our flexible zero-interest installment plans (terms and conditions apply).